Shipping Policy
Last Updated: 25 July 2026
We believe that great food deserves to be delivered with care. Here's everything you need to know about how we ship your order.
1. Delivery Coverage
We currently ship to most serviceable locations across India. If your location is not serviceable through our courier partners, we will contact you to discuss available options.
2. Dispatch Time
Orders are typically dispatched within 1 to 2 business days of receiving your order, unless we are facing high demand or a public holiday. Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Times
Once dispatched, delivery usually takes:
- 2 to 4 business days for metro cities and major towns.
- 4 to 7 business days for smaller towns and rural areas.
- 7 to 10 business days for remote and hard-to-reach locations.
Note: These are estimated delivery times. Actual delivery may vary based on courier performance, weather conditions, and other unforeseen factors.
4. Shipping Charges
- Free Shipping: On orders above ₹699.
- ₹40 Standard Shipping: For orders below ₹699.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email and SMS with a tracking link. You can use this link to track your package in real-time.
6. Delivery Delays
While we do our best to meet delivery timelines, delays can occasionally occur due to:
- Weather conditions (especially during monsoons in Maharashtra).
- Courier service disruptions.
- Public holidays or unforeseen circumstances.
If your order is delayed, please reach out to us at support@regura.in and we will track your order for you.
7. Failed Delivery Attempts
If our courier partner is unable to deliver your order after multiple attempts, the package will be returned to us. In such cases, we will contact you to arrange a re-delivery. Additional shipping charges may apply.
8. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Regura is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
9. Risk and Ownership
Responsibility for the order transfers to the customer once the shipment has been delivered to the address provided during checkout.
10. Contact Us
If you have any questions about our shipping policy, please get in touch:
- Email: support@regura.in